Business Methodology

How Blackbyrd sells, prices, contracts, and scales the productized service. The non-technical half of the agency that compounds across clients.

Sections (planned)

• Tiered care plan offering — Essentials / Pro / Stewarded / Headless pricing rationale
• Sales narrative — the non-profit pitch (why Blackbyrd vs other agencies)
• Discovery audit as paid front-door — $1.5K–3K audit, redeemable against full build
• Build pricing — $8K–15K NP rebuild, $25K–60K headless
• MSA / Care Plan contract — license centralization clauses, off-boarding paths
• Client communication — onboarding cadence, monthly report cadence, escalation
• Off-boarding playbook — license forwarding / self-licensing migration / locked site
• Lead pipeline + sales artifacts — case studies, one-pagers, pitch deck
• Renewal + churn — what triggers churn, what saves it, what makes it inevitable

Status

Stub. Most content lives in memory and chat history today. Migrates here as we hit milestones — first client #2 onboarding will produce 5+ entries; first client off-boarding (whenever that is) produces another 5.