Runbooks

Step-by-step operational procedures. Repeatable, idempotent, copy-paste-friendly. When something needs to be done the same way every time, it lives here.

Sections (planned)

Onboarding

• New client onboarding — pre-flight → Phase 0 → audit pack → kickoff
• Adding a new team member — accounts, repos, licenses, access

Maintenance

• Plugin update procedure — staged with visual regression diff
• Backup verification — monthly restore drill
• Security incident response — Patchstack alert → triage → notify
• Site migration to client domain — Phase 6 cutover playbook

Off-boarding

• License forwarding setup
• Self-licensing migration day
• Locked site sign-off

Skills (hangar automation)

• np-weekly-audit skill — what it checks, what triggers an alert
• np-safe-update skill — dry-run flow, visual regression diff, rollback
• np-monthly-client-report skill — data sources, PDF template, delivery

Status

Stub. Real runbooks land as we execute the operations for the first time and codify the steps. ESCSC Phase 6 cutover will produce the first major runbook (Site migration to client domain).